Shipping / Return Policy
RETURN / REFUND
We do not accept returns or exchanges regarding issues with size or change of mind so please keep this in mind when ordering! If you have any questions you can look at our FAQ page or contact us via email firstname.lastname@example.org
However, there are certain circumstances which can warrant a refund / exchange.
Any sizing concerns, please don't hesitate to email us (email@example.com)
All orders are fulfilled through Australia Post.
- Free express shipping for all orders over $60 Australia only
- Standard shipping rates apply for all international orders
- Standard shipping rates apply for all orders under $60 in Australia
Expected delivery times for express shipping in AUSTRALIA:
- NSW/QLD 1 - 2 business days
- VIC 1 - 2 business days
- SA 1 - 3 business days
- WA 2 - 3 business days
For standard shipping it will range from 3 - 6 business days across all states.
International shipping may be impacted by global events and could result in longer wait times for standard and express shipping.
Expected delivery times:
- Express 5 - 10 business days
- Standard 7 - 14 business days
Please keep in mind for possibilities of further delay due to COVID-19.
Above are only expected times, and we will not be liable if it does take longer than usual.
FOR ANY OTHER SHIPPING QUESTIONS PLEASE CONTACT US VIA EMAIL (firstname.lastname@example.org)
For orders placed on a weekday, please allow 24 hours for it to be processed.
For orders placed on the weekend or public holiday, please allow 24 hours within the next business day for it to be processed.
Orders will be dispatched within 1-3 days. In case of any delays, you will be notified as soon as possible via email.
For any further questions on shipping please email email@example.com